Predicting e-services adoption: a perceived risk facets perspective
نویسندگان
چکیده
منابع مشابه
Predicting e-services adoption: a perceived risk facets perspective
Internet-delivered e-services are increasingly being made available to consumers; however, little is known about how they are evaluated for potential adoption. Past research has focused primarily on the positive utility gains attributable to information technology adoption. This research extends that research approach to include measures of potential negative utility (losses) attributable to e-...
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Consumer adoption of e-services is an important goal for many service providers, however little is known about how different consumer segments perceive and evaluate them for adoption. The Technology Acceptance Model (TAM) explains information systems evaluation and adoption, however the Internetdelivered e-services context presents additional variance that requires supplemental measures to be a...
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ژورنال
عنوان ژورنال: International Journal of Human-Computer Studies
سال: 2003
ISSN: 1071-5819
DOI: 10.1016/s1071-5819(03)00111-3